Who Should Attend

HR directors, managers, business partners, generalists, and employee relations professionals who advise business leaders, recommend workplace improvements, or need to influence decisions without direct authority over the people responsible for acting.

How You Will Benefit

  • Identify whether resistance concerns evidence, priorities, resources, or the proposed response.

  • Connect your recommendation to the business results leaders must deliver.

  • Explain the cost of delay without overstating the consequences.

  • Respond to objections while maintaining credibility and productive relationships.

  • Secure a clear decision, accountable owner, and specific next step.

What You Will Cover

Learn how to make recommendations easier for leaders to evaluate and act on. Examine what happens when HR presents a legitimate concern but leaves the business implications, practical options, or requested decision unclear.

Apply these principles to situations involving inconsistent management, unresolved performance concerns, and repeated exceptions to workplace standards. Practice presenting a recommendation, responding to pushback, and determining when to revise your approach or escalate an unresolved concern.

Seminar Outline

Understand What Is Driving the Resistance

Assess the leader’s priorities, concerns, and decision authority. Determine whether you need stronger evidence, a more workable proposal, or a direct conversation about competing responsibilities.

Build a Business Case That Supports a Decision

Connect the workplace issue to lost time, rework, missed commitments, or uneven workloads. Present practical options and explain why your recommended action merits attention.

Respond to Objections With Confidence and Judgment

Address responses such as “we cannot afford it,” “this is not a priority,” and “that manager delivers results.” Decide when to clarify, adapt, challenge an assumption, or hold your position.

Turn the Discussion Into Ownership and Action

Ask for a specific decision and establish responsibility for implementation. Determine how to respond when a leader postpones action, declines the recommendation, or makes a commitment without following through.

Program Details and Credits

Registration includes the 90-minute live seminar and a certificate of completion documenting 1.5 learning hours. The curriculum focuses on recommendations, business cases, objection handling, and decision follow-through.

Acceptance toward employer requirements, professional association credits, licensing requirements, or other credentials is determined by the receiving organization.

Experience You Can Trust

Seattle Consulting Group builds on the consulting practice Jim Woods founded in 1998. Its work in management training, HR risk audits, and leadership accountability connects workplace concerns with the decisions leaders must make about performance, standards, responsibility, and execution.

Our Satisfaction Guarantee

Attend the seminar and judge its value for yourself. If you are not satisfied that it provided practical guidance you can use in your work, contact Seattle Consulting Group within seven calendar days after the seminar. We will refund your registration fee in full.

Strengthen Your Influence Where Decisions Are Made

Build confidence in presenting recommendations that leaders can evaluate and act on. Strengthen your reputation for understanding business pressures, addressing difficult questions, and turning workplace concerns into clear decisions.

Live Seminar | 90 Minutes | $399 Per Person
Certificate of Completion | 1.5 Documented Learning Hours | Satisfaction Guarantee

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Cancellation and Transfer Policy

We understand that work demands and plans can change. If you cannot attend, you may send a substitute at no additional charge or transfer your registration once to a future offering of the same seminar, subject to availability. Simply notify us in writing before your original seminar begins. Any difference in tuition will apply to transfers.

For a full refund, cancel in writing at least 21 calendar days before the seminar begins. Cancellations received fewer than 21 calendar days before the seminar are non-refundable, but the substitution and transfer options above remain available until the seminar begins. Registrations unused without prior notice are non-refundable.

If Seattle Consulting Group cancels or reschedules your seminar, you may choose a transfer or a full refund.

Send your cancellation, substitution, or transfer request to sales@seattleconsultinggrp.com. These cancellation terms do not limit our satisfaction guarantee or any rights provided by applicable law.

Program Disclaimer

Seattle Consulting Group seminars provide professional education and practical guidance to support informed workplace decisions. They do not provide legal, medical, or other individualized professional advice, and attendance does not establish a consulting or advisory relationship.

You remain responsible for applying the learning appropriately to your circumstances, workplace policies, collective agreements, and applicable laws.

Where provided, certificates document completion and Professional Development Hours for your records. Acceptance toward employer requirements, professional association credits, licensing requirements, or other credentials is determined by the receiving organization.