What You Will Learn
Managing absenteeism becomes difficult when managers are unsure whether an absence is misconduct, protected leave, disability-related, or part of a recurring attendance problem. This program explains how Canadian employers can respond systematically without ignoring either operational requirements or employee rights.
Participants will learn how to distinguish culpable and non-culpable absenteeism, establish and enforce attendance expectations, recognize circumstances that may trigger the duty to accommodate, determine what medical or other information may reasonably be requested, document attendance concerns, conduct attendance-management conversations, and decide when coaching, discipline, accommodation, or further employment action should be considered.
The program also examines common management mistakes, including inconsistent enforcement, premature discipline, inadequate documentation, failure to investigate accommodation issues, and allowing problematic attendance patterns to continue without intervention.
Who Should Attend
This program is designed for HR managers and directors, People & Culture professionals, supervisors, frontline and middle managers, business owners, operations leaders, and executives responsible for employee attendance or performance.
What Is Included
Registration includes the live online program, practical attendance-management tools, a realistic workplace case, access to the program recording, and a completion certificate documenting the instructional hours.
Important Legal Note
This program provides practical management education concerning Canadian workplace requirements. Employment standards, human rights obligations, protected leaves, collective agreements, and other legal requirements vary by jurisdiction and circumstance. Participants should obtain jurisdiction-specific legal advice when required.