Led by Jim Woods
This webinar is led by Jim Woods, CEO & President of Seattle Consulting Group. Jim holds a master’s degree in organizational development and human resources and has worked with leaders across corporate, government, military, and educational settings, including Fortune 500 companies, Whirlpool, Pitney Bowes, the U.S. Army, and the Canadian government.
Jim is the author of HR Unchained and the architect of the Authority-Based HR Model™, a practical model for restoring decision clarity and operational consistency in HR and leadership systems. His writing on HR authority, leadership accountability, and organizational drag is read by thousands of professionals each month.
Jim has also taught at both the college and elementary school levels, experience that shaped how he thinks about authority, standards, learning, behavior, and accountability.
Overview
Most toxic employee problems do not begin as formal HR issues. They begin as behavior that gets excused, avoided, minimized, or handled inconsistently.
A disruptive employee may show up as chronic negativity, passive resistance, open hostility, constant complaining, subtle undermining, refusal to cooperate, or behavior that drains the team without clearly crossing a formal policy line.
The problem grows when managers delay the conversation, soften the standard, document poorly, or hope the situation improves on its own. By the time HR is pulled in, the team may already have lost trust in leadership.
This 60-minute live webinar gives managers, supervisors, HR leaders, and operations leaders a practical way to address toxic conduct before it damages morale, performance, accountability, and legal defensibility.
Why You Should Attend
One difficult employee can change the way a team works. Strong employees become frustrated. Managers start making exceptions. Team standards become unclear. Other employees begin to wonder why the behavior is being tolerated.
This webinar is for you if:
You have an employee whose attitude is affecting the team.
A manager has already “talked to them” but nothing has changed.
You are concerned about confrontation, grievance, retaliation, or discrimination claims.
Strong employees are getting frustrated while the difficult employee continues unchecked.
Managers are unsure what to say, what to document, or when to escalate.
The behavior is damaging morale, performance, trust, or accountability.
HR is being asked to step in after the manager has already lost control of the situation.
What You Will Learn
How to recognize toxic conduct before it becomes a larger team problem.
How to distinguish poor attitude, disruptive behavior, performance issues, and conduct concerns.
How managers unintentionally make the problem worse through delay, inconsistency, or vague conversations.
How to prepare for the first serious conversation with a difficult employee.
What managers should say, what they should avoid saying, and how to keep the discussion focused on behavior and impact.
How to set clear behavioral expectations without creating unnecessary legal exposure.
What should be documented after the conversation.
When coaching is appropriate and when formal action should begin.
How HR and managers should coordinate before the situation escalates.
How to protect team morale while addressing the disruptive employee fairly and professionally.
Who Should Attend
HR Managers
HR Directors
Employee Relations Managers
HR Business Partners
Operations Managers
Department Managers
General Managers
Plant Managers
Branch Managers
Supervisors
Team Leads
Frontline Managers
Anyone responsible for addressing disruptive employee behavior
Webinar Format
Live online webinar
60 minutes
Practical instruction with workplace examples
Designed for immediate use by managers, supervisors, HR, and operations leaders
Focused on behavior, standards, documentation, escalation, and management accountability
Registration Options
Individual Registration — $150
Team Access — $290
Team Access is for multiple attendees from the same organization.
Practical Value Guarantee
If you attend the live webinar and do not leave with practical guidance you can apply to a real employee behavior issue, contact us within seven days. We will either refund your registration fee or apply it as a credit toward another Seattle Consulting Group program.
Practical Takeaway
Participants will leave with a clearer framework for addressing toxic employee behavior earlier, documenting the right issues, and knowing when the matter must move from informal coaching to formal management action.
Register Now