Who Should Attend
This seminar is designed for managers, supervisors, team leads, department heads, and others responsible for managing employee performance.
It is especially useful for those who need to address missed expectations, declining performance, inconsistent follow-through, repeated mistakes, attitude concerns, or work habits that are affecting team results.
How You Will Benefit
After completing this seminar, you will be better able to:
Recognize early signs of underperformance before problems escalate
Separate performance concerns from assumptions or frustration
Prepare for a clear and professional performance conversation
Communicate expectations, concerns, and next steps more effectively
Respond when employees become defensive, avoidant, or disengaged
Improve follow-through after the conversation
Document key points in a clear and useful way
Support better accountability without overreacting or delaying action
What You Will Cover
This seminar provides practical techniques for addressing underperformance early and consistently. Topics include:
Why managers often delay performance conversations
Common patterns that allow underperformance to continue
How to define the performance concern clearly
How to prepare for the conversation before meeting with the employee
How to explain the issue without sounding vague, personal, or accusatory
How to clarify expectations and next steps
How to handle defensiveness, excuses, silence, or disagreement
How to follow up after the conversation
How to document the conversation and maintain accountability
Seminar Outline
Module 1: Recognizing Underperformance Early
Participants will examine common signs of underperformance and learn how to identify issues before they become larger concerns. This section focuses on missed expectations, inconsistent results, poor follow-through, declining work quality, and patterns that managers often explain away for too long.
Module 2: Defining the Problem Clearly
This section helps participants move from general frustration to specific performance language. Participants will learn how to describe the gap between expected performance and actual performance in a way that is clear, objective, and easier to address.
Module 3: Preparing for the Performance Conversation
Participants will learn how to prepare before speaking with the employee. This includes identifying the concern, clarifying the desired outcome, organizing examples, anticipating possible responses, and deciding what follow-up is needed.
Module 4: Starting the Conversation
This section provides a practical structure for beginning performance conversations. Participants will learn how to raise concerns directly, maintain professionalism, avoid vague language, and keep the discussion focused on performance expectations and next steps.
Module 5: Handling Employee Reactions
Participants will learn how to respond when employees become defensive, emotional, dismissive, confused, or resistant. The focus is on keeping the conversation productive without losing clarity or avoiding the issue.
Module 6: Following Through After the Conversation
This section focuses on what happens after the initial discussion. Participants will learn how to confirm expectations, monitor progress, document key points, and follow up consistently so the conversation leads to action rather than temporary agreement.
Seminar Format
This is a live online seminar designed for practical application. The program includes instruction, examples, discussion, and tools participants can use immediately when addressing employee performance concerns.
Frequently Asked Questions
Who should attend this seminar?
This seminar is designed for managers, supervisors, team leads, department heads, and anyone responsible for addressing employee performance concerns.
Is this seminar only for serious performance problems?
No. The seminar focuses on addressing underperformance early, before problems become more serious or more difficult to correct.
What kinds of performance issues does this seminar address?
The seminar covers missed expectations, inconsistent follow-through, declining work quality, repeated mistakes, weak accountability, and other performance patterns that managers need to address.
Will this seminar help with difficult performance conversations?
Yes. Participants will learn how to prepare for performance conversations, start them clearly, handle employee reactions, and follow up effectively.
Is this a live online seminar?
Yes. This is a live online seminar with practical instruction and examples designed for managers and supervisors.
Register Now
Address underperformance before it becomes harder to correct. Register now to help managers recognize concerns earlier, start better conversations, and improve follow-through.