Why HR Should Not Be a Coach

"HR didn’t fail because it wasn’t empathetic enough. It failed because it was too polite to take control."

For two decades, HR was praised for being the coach, the listener, the emotional stabilizer. But behind the praise was a structural demotion.

Coaching didn’t give HR power. It gave it proximity—without enforcement. And when results faltered, no one looked to HR to fix them.

In our latest article, we explain why coaching made HR lovable—but disposable—and how to take back control before the system leaves you behind.

Read: Why HR Should Not Be a Coach

The system doesn’t need your empathy. It needs your authority.